Contact ithlete

If you are having trouble with an ithlete product, please check our FAQs. If you are unable to find a solution to your problem, please contact the relevant team by using the appropriate form below.

Please note: Emails will come from @myithlete.com but may get caught in your junk/spam folder, so if you don’t hear from us within a couple of days please check these folders or add us to your trusted addresses.

Technical Support

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Subject

Your mobile device (required for support)

Your heart rate sensor (required for support)

Your sport

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Your Message

Team App Support

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Subject

Your sport (required)

Your team name

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Order Enquiries

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Your order number (required – see email confirmation)

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Marketing, promotion & press

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